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Session & Support Services Booking T&Cs

BOSP services are open to children and young people from birth to 25 years of age with disabilities or life limiting illnesses. BOSP delivers different types of clubs to suit different levels of need. Many of our clubs have a high staff to child/young person ratio to help meet complex needs, whilst some are aimed specifically at developing young people's decision making, communication skills and independence with a view that they may move into volunteering, employment and supported living.

We can discuss the needs of your child or young adult and organise a visit to one of our sessions. As part of the registration process, you will be asked to complete registration forms and an 'All About Me' form so we can ensure we meet your child's or young person's individual needs. Find out more information about our registration process.

At your initial visit we will discuss the level of support your child or young person requires. Many of our children and young people have individual care plans as they need a high level of care and support from our Support Workers. Each child and young person is risk assessed so we can determine the most suitable BOSP club and the support they need for hall based and Out & About activities.

BOSP is happy to accommodate the dietary needs of your child or young person. At our hall based sessions a packed lunch is normally required, but Skills 4 Life, Big BOSP and on Out & About trips such as Let's Connect and Chill Zone, lunch or dinner is often included as part of the session.

Each activity session is supported by Senior Team leaders and overseen by a Supervisor. The Supervisor is responsible for the smooth running of the session. On arrival/collection you will be required to sign your child or young person in/out with the Supervisor and document any equipment or medication that needs to be given. If someone else is collecting your child or young person the Supervisor should be informed in advance. They will need to know your 'password' before they will be allowed to leave.

Our Services Team can be contacted if you are new to BOSP, are a BOSP family and are experiencing difficulties associated with transition into adulthood or your child/young person is not in full-time education. You can call The BOSP Office on 01268 553117 to arrange a one-to-one appointment to discuss concerns you may have around further education, respite opportunities, independent living and re-assessment for your young person.

Accessibility for children, parent carers and visitors

All of our venues are accessible for wheelchair users, including The BOSP Office. Some of the BOSP team are trained in BSL (British Sign Language).


Despite a relaxation in legislation, BOSP shall be retaining many of its health & safety procedures in relation to the pandemic, due to the high numbers of positive cases in the district. 

Our COVID policies and procedures are reviewed and updated regularly, with the safety of everyone in mind at the setting. Policies are available upon request.

How to Book Activities & Services

Sessions are planned quarterly. Towards the end of the previous quarter we will email the activity schedules for the next quarter to registered families, giving families the opportunity to plan ahead, i.e. January to March, April to June, July to September and October to December.  Parents/Families then reply to BOSP by the booking deadline. We match your child/young person with a Support Worker and send out confirmation of your allocated sessions. 

Parental contribution costs vary per club, depending on the amount of funding we have received for the activity and the age of your child or young person/adult.

Payment & Cancellation Information 

As a small charity delivering numerous services, supporting nearly 400 people, our aim is to reduce costs in order that we may support as many families as possible and ensure our sustainability. Our payment and cancellation terms, although they may appear rather formal, help us to achieve this.

Please see our Terms and Conditions below for full details.

Ill heath

If your child or young person is unwell we ask that you do not bring them to a session. For sickness or diarrhoea they can attend BOSP 48 hours after symptoms disappear; for a high temperature please leave 24 hours after they feel better.

Child Protection/Safeguarding

At BOSP we believe that children have the right to be completely secure from both fear and reality of abuse and are committed to protecting all the children in our care from harm.  All of our staff undergo safeguarding training, whilst senior staff are trained to level 2 and two members of staff are trained to level 3.  Jodie Connelly, CEO and Emily Bell (Activity Co-ordinator) are the two designated Safeguarding Leads who co-ordinate child protection issues and Sarah Pearce our Services Manager is the Deputy Safeguarding Lead. They are responsible for liaising with Social Services and the Area Child Protection Committee in any child protection matter.  BOSP also has a designated Trustee who oversees child protection or safeguarding matters. If we believe a child or young person is in danger or at risk we will seek advice from or make a referral to Social Services. For a full copy of BOSP's Child Protection/Adult Safeguarding policies, please contact The BOSP Office.


BOSP aims to provide a welcoming environment that promotes and reflects cultural and social diversity and is equally accessible to all.  

BOSP’s Equal Opportunities Policy and Procedures aim to help everyone involved at BOSP to counteract and eliminate both direct and indirect discrimination in decision making, employment practices and service provision; to ensure that we strive to achieve equal opportunity for all.